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Chatwoot

Chatwoot is a self-hostable, open-source alternative to Intercom / Zendesk. This page compiles its license, stack, deployment, maintenance and hosting details from public sources (updated 2026-06-15).

At a glance

category (analytics, CRM, file-storage, BI, etc.)
customer support / live chat
SaaS-tool-it-replaces (e.g. 'Google Analytics', 'Notion')
Intercom / Zendesk
license type (MIT, AGPL, GPL, BSL, etc.)
MIT (Community Edition)
primary language/stack
Ruby on Rails + Vue.js, PostgreSQL
deployment method (Docker, Helm/K8s, bare-metal, one-click)
Docker, Helm/K8s
GitHub stars (snapshot, dated)
~21k (Jan 2025)
last-commit recency / maintenance activity
Very active
managed-hosting-available (yes/no + who offers it)
Yes — Chatwoot Cloud (official)
minimum RAM/CPU footprint
~2GB RAM recommended
has-active-community (Discord/forum size tier)
Active (Discord, forum)

Open-source customer engagement suite; some enterprise features are paid.

Official site / source ↗

Some links may be affiliate links that support this directory.

FAQ

What does Chatwoot replace?
Chatwoot is a self-hostable alternative to Intercom / Zendesk.

What's notable about Chatwoot?
Open-source customer engagement suite; some enterprise features are paid.

Is the data here verified?
Yes — every entry is compiled from public sources and links out to its source.